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Support agencies

CAVDAS (CARDIFF AND VALE DRUG & ALCOHOL SERVICE) |0300 300 7000 | [email protected] (can issue vouchers)

CAVDAS help people explore treatment options to support you to get you to a place where you want to be.

CELT+ | [email protected] | Golau Caredig, Broad Streeet, Barry, CF62 7AZ Monday – Thursday 10am-4pm & Friday 10am – 3pm (can issue vouchers)

We can provide advice and guidance with:

  • Benefit Claims and Forms
  • Benefit calculations
  • Employment Support
  • Careers advice
  • Housing/Homelessness
  • Training Opportunities
  • Cost of Living Support
  • Mental Health
  • Health conditions and disabilities

CITIZENS ADVICE    |    0808 2787925 – cacv.org.uk/contact  (can issue vouchers)

We have a Citizens Advisor at all our Foodbank sessions.

CITIZENS ADVICE and Trussell Trust dedicated helpline for “Help through Hardship”    –    0808 2082138

Codi    |    01446 735444 –   [email protected]

 (can issue vouchers)

  • EMERGENCY FOOD BOXES AVAILABLE
  • Housing Support
  • Bills or debts
  • Confusion about benefit entitlements
  • Help with writing letters or completing forms
  • Worry about rent or rent arrears
  • Tenancy issues – or homelessness
  • General housing advice

DWR CYMRU   |   0800 052 0145

Cost of living support | Dŵr Cymru Welsh Water (dwrcymru.com)

ENFYS REUSE  –   [email protected] | Barry Recycling Centre, Atlantic Trading Estate.

Tuesday – Sunday 9:30-4:30pm

Used/restored home furnishings and certain white goods available.

FACT Project –  Families Achieving Change Together (FACT)  (can issue vouchers)

Telephone: 01446 729640
[email protected]

In Barry, the FACT (Families Achieving Change Together) project is a local community and family support initiative run by the Vale of Glamorgan Council. It assists families, children, and young people up to age 18 in overcoming difficulties and reaching agreed goals through agency support.

FLYING START|   01446732180  (can issue vouchers)

Welsh Government programme supporting families to give children a better start in life.

HAFOD CARE   |    0800 024 8968 – EMERGENCY FOOD BOXES AVAILABLE

(can issue vouchers)

Providing a range of housing support and care services.

HAFOD TESS 1 & TESS 2   |   (can issue vouchers)

We have a Hafod Tess 1 & Tess 2 support worker at all our Foodbank sessions.

  • EMERGENCY FOOD BOXES AVAILABLE
  • Housing Support
  • Bills or debts
  • Confusion about benefit entitlements
  • Help with writing letters or completing forms
  • Worry about rent or rent arrears
  • Tenancy issues – or homelessness
  • General housing advice

LLAMAU    | 01446 748852    (can issue vouchers)

Ending homelessness and changing lives. Providing services to young people and women who are homeless or abused. Women’s refuge. Safe accommodation.

MIND in the Vale   |    01446 730792    (can issue vouchers)

Mental Health support

PLATFFORM   –     01446 732494 | [email protected]   (can issue vouchers)

A platform for social care and mental wellbeing for all.

  • Floating support
  • Homelessness
  • Signposting

SAMARITANS    –    116 123 (from mobile)

Available to anyone in distress, for whatever reason, who may need to speak in confidence over the phone.

VALE DOMESTIC ABUSE SERVICES  |  01446 744755    (can issue vouchers)

Helping families break the cycle of domestic violence and abuse.   Working to safeguard all adults and children.

THE VALE FAMILY SUPPORT SERVICE  (run by Action for Children)  provides 1-to-1 therapeutic and trauma-informed support to help families in the Vale of Glamorgan make positive changes, build resilience, and thrive safely at home.   (can issue vouchers)

For general enquiries please contact our Supporter Care team on 0300 123 2112 (open 9am to 5pm, Monday to Friday).

How to Access the Service
  • Referral: All referrals must be submitted through an allocated social worker or the local Vale Family Compass team.
  • Contact Early Help: For initial advice and general family support, call the Early Help Advice Line at 0808 281 6727 (Option 1).
  • Children’s Services (Intake): If you are reporting an urgent concern about a child’s welfare, call the Intake Team via the same number, but select Option 3. In immediate danger, always call 999.

VOG Money Advice   (can issue vouchers)

Council tenants who need support with financial matters can contact the Money Advice Team.

Whilst the team spends most of its time helping council tenants in arrears, they can support any council tenant who requires help with their money.

Want help?

WALES AND WEST HOUSING ASSOCIATION   (can issue vouchers)

Call: 0800 052 2526

Wales & West Housing Association

 

 

 

 

 

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